Key Skills To Look For When Hiring A Strata Manager
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Australia’s real estate is in high demand and densely populated. Houses, apartments and townhouses all require high-quality strata managers. Strata managers are different to property managers as their role involves a hybrid of accountancy, project management, and general oversight.
So, it’s important that when you’re hiring for a strata manager, you know what to look out for. The wrong hire can lead to breaches in compliance, lost contracts and other errors. We understand that when you’re hiring, there are 101 elements to consider; that’s why we’re here to highlight the key skills you want to look out for when hiring a strata manager.
And, with our support, you don’t need to navigate the hiring process alone. ITG doesn’t just fill your need for a strata manager, but we’ll leverage our market knowledge and expertise to ensure we find a professional who meets your criteria and helps your business succeed.
1.Knowledge and Compliance Expertise
Strata is heavily regulated, so a good strata manager should understand any upcoming changes to state-based legislation and ensure that their compliance is consistently up to scratch. Understanding complex laws and regulations ensures that your strata manager knows how to confidently run annual general meetings (AGM) in line with compliance.
2.Financial Ability
Strata managers are required to handle large sums of money through trust accounts. It’s about more than collecting the rent; they manage the financial health and stability of entire buildings or complexes. So, a major skill to look for is an exceptional ability to manage budgets, calculate contributions and identify and explain financial statements.
3.Conflict Resolution
It is common for disputes to arise in shared buildings and complexes. Whether that be due to:
- Noise
- Pets
- Parking
- Structural complaints
Strata managers are required to be effective mediators. So, the ideal candidate for the position will be able to remain objective and calm under high-pressure situations, effectively communicating and de-escalating situations.
4.Facility Management Capability
Buildings are prone to wear and tear and damage. As a strata manager, anything from a faulty lightbulb to a window replacement, will go through you as a point of contact. So, a key skill to look out for when you’re hiring a strata manager is strong organisational skills, liaising abilities and general understanding of building maintenance.
5.Tech and Software Proficiency
Communications and accounting is managed largely through specialised software . The ability to navigate technology and use it effectively should not be overlooked when you’re hiring a strata manager, as this ensures that onboarding them is streamlined. You won’t need to teach systems or proficiency if your candidate already understands how to use these systems.
How ITG Can Help:
It’s true that your strata manager needs to be multi-faceted and talented. That’s why ITG will handle the hiring process for you and ensure you don’t miss a thing. We’ll attend to your recruitment needs and meet them with quality, efficiency and knowledge, so that the hiring process is one less thing you need to worry about. At ITG, we’re all about quality, and we’ll prove it with our service. How?
- Professionalism – We uphold the highest standards of professionalism in every interaction to ensure integrity, reliability and excellence in our services.
- Communication – Innovative Talent Group is committed to maintaining transparent and open communication channels with our clients and candidates, ensuring clarity and understanding are maintained to meet needs effectively.
- Connection – We combine recruitment with HR solutions to establish robust relationships between employees and employers. We nurture partnerships that are based on trust, empathy and mutual respect and only continue to thrive over time.
- Career Advisers – We’re here for you every step of the way. As a recruitment consultancy, we work with our candidates and clients throughout the recruitment process to match applicants to roles that align with their strengths and skills.
- Nationwide – We have branches in all 6 states, which gives us a nationwide presence and exceptional insights into the Australian property and real estate sectors.
Hiring With ITG: Hiring The Right Way
A great strata manager meets your requirements across the board and demonstrates that they’re able to handle a variety of situations with expertise and professionalism. Protect your businesses reputation and performance by choosing the right employee.
The best part? We’ll find the perfect employee for you, so you can be sure that you’re getting the best on the market.
Hire the right way when you hire with ITG. We know what we’re looking for.